Thank you for shopping with Haus Articles. We understand that sometimes, despite our best efforts, a product may not meet your expectations. In such cases, we're here to help you with our hassle-free returns process.

Our Returns Policy

We want you to be completely satisfied with your purchase, and that's why we offer a straightforward return policy. Here are the key points you should know:

  1. 30-Day Return Window: You have up to 30 days from the date of delivery to return items for a refund, exchange, or store credit. We want to make sure you have enough time to decide if the product is right for you.
  2. Original Condition: To be eligible for a return, the item must be in its original condition, including packaging, tags, and any accessories.
  3. Return Shipping: If the return is due to a change of mind or not being satisfied with the product, you will be responsible for the return shipping costs.
  4. Damaged or Defective Items: If you receive a damaged or defective product, please contact our customer support team immediately. We will provide a prepaid return label and handle the return shipping costs for such cases.

    Initiating a Return

    1. Contact Customer Support: If you wish to initiate a return, please contact our customer support team by emailing or using our Contact Page. Provide your order number and details of the item(s) you'd like to return.
    2. Return Authorization: Our customer support team will guide you through the return process and issue a return authorization if your return is eligible. This authorization is necessary for processing your return.
    3. Pack Your Items: Carefully pack the item(s) you're returning in their original packaging, along with any accessories and tags.
    4. Ship Your Return: Use the return label provided (if applicable) or your preferred shipping method. Please ensure the package is adequately protected to prevent damage during transit.

    Processing Your Refund or Exchange

    Once we receive your returned item(s), our team will inspect them to ensure they meet our return policy criteria. Depending on your preference, we can process your return in the following ways:

    • Refund: If you choose a refund, we will issue the amount to your original payment method. This may take a few business days to reflect in your account, depending on your financial institution.
    • Exchange: If you'd like to exchange the item for a different product, we'll help you with the process, including any price differences and shipping fees.
    • Store Credit: If you prefer store credit, you can use it for future purchases on our website.

      Contact Us

      If you have any questions or need further assistance regarding our returns policy or the status of your return, please don't hesitate to contact our customer support team through our Contact Page or by emailing

      Your satisfaction is our priority, and we're here to make the returns process as smooth as possible.

      Thank you for choosing Haus Articles. We appreciate your trust in us and look forward to serving you in the future.